Returns Policy

For returns or to report product that may have been damaged in shipping, please call us toll free at 800-745-5534 or 808-537-6937. Our offices are open Monday - Friday; 8:30am - 4:30pm Hawaiian Standard Time.
You may also email us at: customercare@foreverflorals.com

All orders are shipped from Honolulu, Hawaii via the shipping method requested by the customer. If no shipping method is requested, we will ship best way using UPS or USPS. Generally, if item is in-stock, will ship within 2-3 days. For USPS within the continental U.S., please allow 7-10 business days. For APO and FPO addresses, please allow 3-4 weeks. Some locations may require extra delivery time, such as Alaska, other U.S. Territories and military bases.